Privacy Policy

Welcome

Security and privacy are at the heart of what we do. Accordingly, we think it’s important to be transparent about what we do with your information and how we handle it. This Privacy Policy describes how we process and handle data provided to us in connection with your use of our products, services, apps, and websites that link to this policy (we refer to these collectively as our “services”).

1、What information do we collect about you?

• Usage information. We collect information about how you interact with our services, such as how much bandwidth you use, and when and for how long you use our services.
• Device information. We collect information from and about the dev ice you use to access our services. For example, we may collect device identifiers, browser types, device types and settings, operating system versions, mobile, wireless, and other network information (such as internet service provider name, carrier name and signal strength), and application version numbers.
• Diagnostic information. We may collect information about the nature of the requests that you make to our servers (such as what is being requested, information about the device and app used to make the request, timestamps, and referring URLs). However, we do not log any information that associates your identity with your VPN browsing activity. We do not maintain any records that show what you were browsing or accessing through a VPN connection.

2、We use the information we collect for various purposes described below

• To provide, maintain, troubleshoot, and support our services. We use your information for this purpose on the basis that it is required to fulfill our contractual obligations to you. Examples: using information about how much bandwidth you use and how long you use our services in order to provide the services in accordance with a plan to which you have subscribed; using threat and device information to determine whether certain items pose a potential security threat; using location information to connect you to the nearest and fastest VPN server; and using usage information to troubleshoot a problem you report with our services and to ensure the proper functioning of our services.

• To communicate with users and prospective users. We use your information to communicate with you, including by responding to your requests, and sending you information and updates about our services. We may do this in order to fulfill our contract with you, because you consented to the communication, or because we have a legitimate interest in providing you with information about our services.

• To improve our services. We want to offer you the best services and user experiences we can, so we have a legitimate interest in continually improving and optimizing our services. To do so, we use your information to understand how users interact with our services. Examples: we analyze certain usage, device, and diagnostic information to understand aggregated usage trends and user engagement with our services (and, for example, invest in technical infrastructure to better serve regions with increasing user demand); we may use device and threat information to conduct spam, threat, and other scientific research to improve our threat detection capabilities; we review customer feedback to understand what we could be doing better.

• To develop new services. We have a legitimate interest in using your information to plan for and develop new services. For example, we may use customer feedback to understand what new services users may want.

• To market and advertise our services. We may use your information to provide, measure, personalize, and enhance our advertising and marketing based on our legitimate interest in offering you services that may be of interest. Examples: we may use information such as who or what referred you to our services to understand how effective our advertising is; we may use information to administer promotional activities such as sweepstakes and referral programs. Our VPN products do not use your VPN browsing activity for these purposes and we do not maintain any records that show what you were browsing or accessing through a VPN connection.

• To prevent harm or liability. We may use information for security purposes (such as to investigate security issues or to monitor and prevent fraud) and to prevent abuse. We may do this to comply with our legal obligations, to protect an individual’s vital interests, or because we have a legitimate interest in preventing harm or liability to us and our users. For example, we may use account, usage, and device information to determine if an entity is engaging in abusive or unauthorized activity in connection with our services.

3、Who do we share your information with and why?

• To comply with legal process and the law. We are fiercely protective of the privacy of our users. For our VPN products, we protect your privacy by ensuring that we do not log or record online activities that you conduct over a VPN connection in any way that can be tied back to you, meaning that we do not have any data to share with law enforcement and government agencies who make requests for information about what you were doing through a VPN connection. Subject to the foregoing, we may share your information if we are required to do so by applicable law; to comply with our legal obligations; to comply with legal process; and to respond to valid law enforcement requests relating to a criminal investigation, or alleged or suspected illegal activity that may expose us, you, or any of our other users to legal liability. If we share your information for these purposes, we limit the information shared to what is legally necessary, and challenge information requests that we believe are unlawful, overbroad, or otherwise invalid.

• We may serve ads to users in certain regions.

• The ads we display in our services are supplied either by advertisers we have relationships with or by third party advertising networks such as Google. To display third party ads in our apps, we integrate into them a software development kit (SDK), which consists of software code provided by the ad network.

• We provide limited personal data about you to such third party advertising networks to enable them to provide their services. For example, some of these advertising networks may collect information through their SDKs, such as your mobile advertising identifier, IP address, and device information, for the purpose of serving you with “personalized” ads (ads that they think are more relevant to you) and measuring your response to those ads. If you are using a VPN connection, your IP address is hidden from ad networks and replaced with the IP address of our VPN servers.

• Each advertising network collects this information according to their privacy policies. Where an AdChoices logo appears on an ad, you can click it to learn more about the ad network that provided the ad, its privacy policy, and your choices regarding opting out from any personalized advertising. If you opt out from personalized advertising, you may still see non-personalized ads.

• While we request you not to use ad blockers to prevent the display of third party ads because that is how we support our free services, our services are able to continue functioning if you do use ad blockers.

4、 Tracking Technologies & Cookies

• Cookies are small portions of text that are stored on the device you use to access our services. Cookies enable us (or third parties that we allow to set cookies on your device) to recognize repeat users. Cookies may expire after a period of time, depending on what they are used for.
• SDKs or software development kits are software code provided by our business partners that let our software interact with the services those partners provide. For example, in certain of our mobile apps, we may use an SDK to enable our app to serve ads from an advertising network. Sometimes these interactions will involve that business partner collecting some information from the device on which the software is run.

We use cookies:

• To provide our services. Some cookies are essential for the proper operation of our services. For example, cookies allow us to authenticate who you are and whether you’re authorized to access a resource.
• To store your preferences. Cookies can store your preferences, such as language preferences or whether to pre-fill your username on sign in forms. We may also use them to optimize the content that we show to you.
• For analytics. Cookies are used to inform us how users interact with our services so we can, as a legitimate interest, improve how they work (such as what screens or webpages you access, and whether our advertising is effective).
• For security. Cookies can enable us and our payment processors to detect certain kinds of fraud.
• For advertising-related purposes. We advertise our services online with the help of third parties who show ads and marketing about us on sites around the internet.
• We may allow our business partners to place certain tracking technologies in our services. These partners use these technologies for the following purposes:
• To provide our services. Some business partners who help us to provide our services may use these technologies to support those efforts.
• For Analytics. To help us understand how you use our services.
• For Marketing. To help us market and advertise our services to you, including on third party websites. Cookies are used in connection with this to measure the performance of our advertising, attribute actions you take with our ads with actions you take on our services, deliver ad retargeting (serving ads based on your past interactions with our services), and target ads at similar audiences.
• To Serve Ads. Ad networks may use these technologies to display ads which they think will be more relevant to you. For more information, please see the “Displaying Advertisements” section above.
• Most web browsers and some mobile devices give you the ability to manage your cookie preferences, including deleting cookies and blocking cookies from being set on those browsers or devices. Visit the “help” section of your mobile device to understand what controls it gives you over cookies. Note that deleting or blocking certain cookies could adversely impact the proper operation of our services.

Third Party Advertising Cookies:

• Network Advertising Initiative opt out page
• Digital Advertising Alliance opt out page
• Your Online Choices (for Australian residents)
• Your Online Choices (for EU residents)
• To opt out from Google ad personalization, visit the Google Ads Settings page. These opt out mechanisms are not provided by us and we are not responsible for the availability or operation of them. Note that after opting out of personalized advertising you may still see non-personalized ads.
• Google Analytics: We use Google Analytics to help us understand how users use our services. Google makes available a Google Analytics Opt Out Browser Add-On if you do not want to participate in Google Analytics.

5、Security

• We employ a range of administrative, organizational, technical, and physical safeguards designed to protect your data against unauthorized access, loss, or modification. We continuously work to improve such safeguards.

6、Data Retention

• We generally retain your personal data for as long as is needed to provide the services to you, or for as long as you have an account with us. We may also retain personal data if required by law, or for our legitimate interests, such as abuse detection and prevention, and defending ourselves from legal claims. Residual copies of personal data may be stored in backup systems as a security measure to protect against data loss. Subject to the foregoing, where your personal data is no longer required, we will ensure it is either securely deleted or stored in a way that means it will no longer be usable by us.

7、Your Rights

• Depending on your country of residence, you may have certain legal rights in relation to your personal data that we maintain. Subject to exceptions and limitations provided by applicable law, these may include the right to:
• access and receive a copy of your personal data;
• correct your personal data;
• restrict the processing of your personal data;
• object at any time to the processing of your personal data;
• have your personal data erased;
• data portability;
• lodge a complaint with a data protection authority;
• request that we provide you with the categories of personal data we collect, disclose or sell about you; the categories of sources of such information; the business or commercial purpose for cllecting or selling your personal data; and the categories of third parties with whom we share personal data. This information may also be provided in this Privacy Policy.
• Please note your rights and choices vary depending upon your location, and some information may be exempt from certain requests under applicable law.

8、Age Restrictions

• Our services are not intended for and may not be used by minors. In this context, minors are individuals under the age of 16 (or such lower age as may be applicable in a jurisdiction). We do not knowingly collect personal data from minors or allow them to use our services. If we discover that we have collected personal data from a minor, we may delete such data without notice.

9、Changes to this Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. We will notify you of any material changes by posting an updated privacy policy on our website or through other communication channels.

10、Contact Us

• We expect this Privacy Policy to evolve over time and welcome feedback from our users about our privacy practices. If you have any questions or complaints about our privacy practices, you can contact us using the following details: Email: amarjeetsamantray33@gmail.com